Frequently Asked Questions

PURCHASING & DELIVERY

  • After placing your order, you'll receive an email with a download link. Download the theme file, upload it to your Shopify admin under Online Store → Themes, and you're ready to start customizing.

  • Yes, an active Shopify plan is required. If you don't have one yet, you can sign up at shopify.com before purchasing.

  • You should receive your download link within minutes of completing your purchase. If it doesn't arrive, check your spam folder first, then contact us at hello@haydastudios.com with your order number.

  • All sales are final due to the digital nature of this product. We encourage you to review the demo store thoroughly before purchasing. If you have questions before buying, we're happy to help.

  • If you haven’t received an email with your download link, please firstly check your junk mail. If it still is missing, please email us with your order number at hello@haydastudios.com

Getting Started

  • A Shopify theme is a pre-built website template that controls the design and layout of your online store. You install it directly through your Shopify admin, customize it with your own content and branding, and launch — no coding required.

  • Yes, an active Shopify plan is required. If you don't have one yet, you can sign up at shopify.com before purchasing.

  • No. Our themes are designed to be fully customizable through Shopify's built-in theme editor. For those who want to go further, the themes also support custom CSS.

  • Yes. The theme can be installed on any existing Shopify store without affecting your products, collections, or data. You'll install it as a new theme and customize it before publishing.

Using The Theme

  • Our themes give you full control through Shopify's theme editor — colours, typography, layout, sections, and more. What sets our themes apart is the level of typography control available directly on the front end: adjust font size, line height, and letter spacing for every section of text without touching code.

  • Yes. All sections and pages are fully manageable through the theme editor — add, remove, or rearrange them to suit your store's needs.

  • Yes. Our themes are compatible with Shopify's app ecosystem and support third-party integrations directly through the theme editor.

  • Demo images are for display purposes only and are not included with the theme. Royalty-free images can be found at unsplash.com and pexels.com.

  • Yes. Your purchase includes free ongoing theme updates, delivered through your Shopify admin. We aim to maintain compatibility with the latest Shopify features.

Support

  • We offer complimentary support for theme-related setup and troubleshooting — guidance on built-in features, configuration, and getting your store running smoothly. Support does not cover custom development, code modifications, or design customizations outside of the theme's built-in settings.

Licensing

  • Each theme is sold as a single-use license for one Shopify store, for personal or commercial use. The license is non-transferable and belongs to the purchasing entity only.

  • No — a separate license must be purchased for each store. If you're an agency or designer looking to use the theme across client projects, please enquire about mass licensing.

  • No. Redistribution, reselling, or sharing of theme files is strictly prohibited under the license terms. Please review our full Terms & Conditions for details.

  • A standard license covers a single store only. For multi-store or agency licensing, please contact us directly to discuss options.